Last Updated: March 2026
Welcome to CHINA LUCENT TECHNOLOGY CO., LTD. ("China Lucent," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.
Please read these Terms carefully before using our services. We recommend that you print or save a copy for your records.
By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to these Terms, you are not authorized to use our website or services.
These Terms constitute a legally binding agreement between you and China Lucent. We may modify these Terms at any time without prior notice. Your continued use of our website following any changes constitutes your acceptance of the modified Terms.
We strive to display our products accurately, including descriptions, specifications, pricing, and availability. However, we do not warrant that product descriptions or other content are error-free, complete, or current. We reserve the right to correct any errors and to change or update information at any time without prior notice.
All prices are listed in RMB (Chinese Yuan) and are subject to change without notice. Prices do not include shipping, handling, taxes, or duties unless explicitly stated. For international orders, you are responsible for all import duties, taxes, and customs fees.
When you place an order or request a quotation, you agree to provide accurate, current, and complete information. All orders are subject to acceptance and availability. We reserve the right to:
Quotations provided are valid for 30 days from the date of issue unless otherwise stated. Quotations are based on current material costs, exchange rates, and availability, and may be subject to change.
For bulk orders and custom projects, please contact our sales team for personalized quotations.
All content on this website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, page layout, underlying code, and software, is the property of China Lucent or its content suppliers and is protected by international copyright, trademark, and intellectual property laws.
"CHINA LUCENT," the China Lucent logo, product names, and related logos are trademarks or registered trademarks of China Lucent. You may not use these marks without our prior written permission. All other trademarks not owned by us that appear on our website are the property of their respective owners.
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website for personal, non-commercial purposes. You may not:
When using our website, you agree not to:
We offer various shipping methods including express courier (DHL, FedEx, UPS), air freight, and sea freight. Shipping costs and estimated delivery times will be provided at the time of quotation or order confirmation.
Delivery times are estimates only and are not guaranteed. Factors that may affect delivery include:
Risk of loss and title for products pass to you upon our delivery to the carrier. You are responsible for filing any claims with the carrier for damaged or lost shipments.
International shipments may be subject to import duties, taxes, and customs fees, which are your sole responsibility. We recommend checking with your local customs office before ordering. Customs policies vary widely by country and we cannot predict or control these charges.
Our products are covered by a limited warranty against manufacturing defects as specified in our product documentation. The warranty period varies by product and is typically 1-2 years from the date of shipment. This warranty does not cover:
Returns are accepted within 30 days of delivery for unopened products in original condition. Custom orders, configured products, and bulk orders may not be eligible for return. Return shipping costs are the responsibility of the customer unless the return is due to our error.
Refunds will be processed within 14 business days of receiving and inspecting the returned product. Refunds will be issued to the original payment method. Shipping charges are non-refundable.
If you receive a defective product, please contact us immediately with photos or videos documenting the defect. We will provide instructions for return or replacement. For warranty claims, we may require additional information including proof of purchase, serial numbers, and installation details.
For detailed warranty information, please refer to our Warranty Policy or contact our support team.
We accept the following payment methods:
Payment terms are specified in your quotation or invoice. Standard terms require full payment before shipment for first-time customers. For established customers, partial payments or payment plans may be available subject to credit approval.
You are responsible for all applicable taxes, duties, and fees. For shipments within China, VAT may be applied. For international shipments, you are responsible for import duties and taxes in your country.
To the maximum extent permitted by applicable law, China Lucent and its officers, directors, employees, agents, and suppliers shall not be liable for:
Our total liability to you for any claim arising from or relating to these Terms or our products shall not exceed the amount paid by you for the specific product in question.
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.
You agree to indemnify, defend, and hold harmless China Lucent and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
Any dispute, controversy, claim, or difference arising out of or relating to these Terms shall be resolved through friendly negotiation. If negotiation fails, the dispute shall be submitted to the Shenzhen Court of International Arbitration (SCIA) for arbitration in Shenzhen, China, in accordance with its rules in effect at the time of applying for arbitration.
You agree to resolve any disputes with us on an individual basis and not to bring a claim as a plaintiff or class member in any purported class, consolidated, or representative action.
Your use of our website is also governed by our Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference. Please review these policies to understand our practices regarding your personal information.
Our website may contain links to third-party websites or services that are not owned or controlled by China Lucent. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of any third-party websites.
We reserve the right to terminate or suspend your access to our website immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use our website will immediately cease.
Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. Such provision shall be deleted or modified to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
These Terms, together with our Privacy Policy, Cookie Policy, and any other legal notices published by us on our website, constitute the entire agreement between you and China Lucent regarding your use of our website and supersede all prior agreements and understandings, whether written or oral.
No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
If you have any questions about these Terms, please contact us:
Email: info@chinalucent.com
Phone: +86 177 2757 8916
WhatsApp: +86 177 2757 8916
Address: Bao'an District, Shenzhen, Guangdong, China
Business Hours: Monday-Sunday, 9:00 AM - 9:00 PM (GMT+8)